KUBRA charges a non-refundable convenience fee of: Card payment vendors charge a convenience fee for processing card transactions. The utility company says the spike some customers are seeing is directly related to weather. We’re here to help. ft apartment. JEA authorized payment-only locations credit your account within an hour. JEA follows many operational and maintenance safeguards to help protect the integrity of water quality during outages. JEA is a community owned electric, water and sewer utility located in Jacksonville, Florida dedicated to improving lives through innovation. Get JEA Information via Text Messages. That’s because of JEA’s billing cycles. Kimberlee Barquist says her JEA utility bill increased nearly 100 dollars from June to July with no major changes in her family's normal habits. JEA, located in Jacksonville, Florida, is the eighth-largest community-owned electric utility company in the United States and the largest in Florida.As of 2009, JEA serves more than 417,000 electric customers; 305,000 water customers; and 230,000 sewer customers. This site will not function properly without JavaScript enabled. Indicate the account with which you would like to pay. If so – you’re not alone. These rates became effective 10/1/2011. My husband has been a little bit this month so I'm really surprised about that bill," said Kimberlee Barquist, JEA customer. Avoid extra credit card processing fees when you pay directly from your bank account. Stop to cancel at any time. Good morning! Remember, paying online with your bank account means no extra fees! 1,904 were here. Bills are prepared for one cycle each work night. *All checking accounts are able to make ACH (Automated Clearing House) Payments, however, you should check with your financial institution for ACH availability for other types of bank accounts. And to beat the heat while they're at home they may turn the thermostat to a more comfortable temperature say 78 to 80 while they're gone, they may be turning it down for comfort while they're at home. And by tracking your consumption, you can learn to save on your utility bills. And while we have plenty of water right now, a growing population and economy will increase demand in the future. "We just got our house inspected for our one year mark and we got everything looked at and nothing was showing any evidence that we have any leaks or any problems or any efficiency issues. Currently, 80% of JEA’s treated water goes back into the St. Johns River. Lena Pringle, Anchor/traffic and general assignment reporter. ORIGINAL STORY 11/25/2020: Regency Square Mall is at risk of losing power starting Nov. 30, as the owner owes JEA more than $349,000, JEA confirmed. When JEA wins, you win. Cooking meatloaf in a full-size electric oven for an hour costs 24 cents while cooking it in a toaster oven for about the same amount of time costs 11 cents, according to the American Council for an Energy-Efficient Economy (ACEEE). JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. The spread of coronavirus around Northeast Florida has prompted JEA to stop shutting off water service to people who haven't paid their bills. JEA spokesperson Gerri Boyce said they did a water smart check on April 4th. Text Join to 53248 to get a bill balance/due date, set a payment extension, report an electric outage, receive an electric outage notification. 1 ccf = 100 cubic feet = 748 gallons or .748 kilogallons. Enroll in JEA text alerts! Questions to JEA … An irrigation meter tracks how much water a customer uses for outdoor use and charges for it separately on the bill. JEA Electric Tariff Schedules (PDF) JEA Water and Wastewater Tariff Schedules (PDF) If you need help with WJXT’s or WCWJ's FCC public inspection file, call (904) 393-9801. There’s one more way you can lower your costs – and it has to do with how you cook your food. Learn more about the features you’ll enjoy with your free, jea.com online account. * You will need your bank's routing number and your account number, which can be found along the bottom of a check. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance. JEA did not provide any figures for how the potential rate increases in the “status quo” outlook would affect typical residential bills for electric, water and sewer services. If you're not one for AutoPay, scheduled payments may be just for you! You can even schedule a payment for a day when you plan to have extra funds in your account - like your next pay day. "Number 1 it was hot and it was humid. JEA has been charging me for 3000 gals water/3000 gal sewer. JEA also accepts major credit and debit cards through our third-party vendor KUBRA®. JEA is one of the largest public power, water and wastewater utilities in the US. Pay your bill online now We chose KUBRA, in part, because their convenience fees were the most competitive among the payment vendors who submitted proposals. JEA told On Your Side a high water bill is most likely the result of a leak, a problem with the irrigation system or a pool fill. Besides Jacksonville (Duval County), JEA also has customers in Clay, Nassau and St. Johns counties. When a JEA customer starts service, his/her account is assigned to one of twenty billing cycles, which are assigned based on the customer’s location. I am one person living in a small 1/1 unit 685 sq. American Water is … To be outside folks we're spending a lot of time mostly inside especially if they're still working from home. This could increase costs to all customers, including those who do not use debit or credit cards to pay their utility bill. However, many News4Jax viewers reached out to us wondering why their July utility bill from JEA was so high -- so I did some digging to figure out why you may have seen your bill spike this past month. A billing cycle is the elapsed time between printings of a customer’s monthly bills. 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